These Terms and Conditions apply to all purchases made through elyrae studio.
1. Company Information
elyrae studio
Registered in the Netherlands
Chamber of Commerce number: 99527626
Email: info@elyrae.studio
2. ProductsWe sell jewelry and accessories.
All product descriptions and images are presented as accurately as possible.
Minor variations may occur.
3. Prices
All prices are displayed in EUR.
We operate under the Dutch KOR scheme: Prices are VAT exempt under the Dutch small business scheme (KOR).
Shipping costs are calculated at checkout.
4. Orders
Once you place an order, you will receive a confirmation email.
We reserve the right to refuse or cancel orders in case of:
- Payment issues
- Fraud suspicion
- Product unavailability
5. Shipping
We ship to selected European countries.
Estimated delivery times are provided but not guaranteed.
We are not responsible for delays caused by postal services.
6. Right of Withdrawal (EU Customers)
Under EU law, customers have the right to withdraw from the purchase within 14 days of receiving the goods.
To exercise this right, contact us at:
info@elyrae.studio
The customer is responsible for return shipping costs unless the item is defective.
Items must be returned unused and in original condition.
7. Refunds
Refunds will be processed within 14 days after receiving the returned item.
Refunds are issued via the original payment method.
8. Liability
We are not liable for indirect or consequential damages.
Our liability is limited to the amount paid for the product.
9. Governing Law
These terms are governed by Dutch law.
Any disputes shall be handled by the competent court in the Netherlands.